Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday-Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. - 12:00 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Financial Information

We offer many options to make orthodontic treatment affordable.

  • accept major credit cards
  • preferred providers for some insurance companies, including United Concordia and all military plans
  • no interest monthly payments
  • no down payment plans for qualified patients
  • discounts for payment up front

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment.  If you have any questions, our courteous staff is always available to answer them.